NEWS

You are here

Changes to Cannon Street station during August closures

Between Saturday 26 August and Saturday 2 September, there will be no Southeastern services to or from London Bridge, Waterloo East and Charing Cross while Network Rail continues to rebuild London Bridge station and the surrounding railway, as part of the Thameslink Programme. There will also be no trains at Cannon Street on Saturday 26 and Sunday 27 August.
 
Fewer Southeastern trains will be running to and from London and those that do run will be much busier than usual and diverted to other stations, including Victoria, Blackfriars, Cannon Street and Waterloo. Thameslink and Southern services to London will operate as usual but are expected to be much busier.
 
During the four working days affected by this work, Tuesday 29 August – Friday 1 September, Cannon Street station in particular will be exceptionally busy as more passengers will be using the station than usual.

During the evening peak, two queueing systems to enter the station will be in operation. One will operate on Dowgate Hill and the other will be outside the front of the station.
 
This means passengers will need to leave more time for their journeys. It may not be possible to board the first train to a destination on arrival at the station. Journeys may be more comfortable if travelling before or after the evening peak.
 
For more information on the August closures, please visit our website, where you can get station-by-station information to help you and your colleagues plan for this period.
 

Changes to London Bridge station after August closures

There will be some operational changes at London Bridge station from September to December 2017, after we open platform 6 to allow more Charing Cross trains to call at London Bridge.
 
Until December, platforms may feel more crowded than usual and passengers will be requested to remain on the concourse until their service is announced. While we have robust plans in place to manage this, it may be preferable to travel from other London stations in the evenings, where possible.

 

Safety of passengers remains our number one priority. We’re working hard to minimise disruption to passengers until this extensive work is finished in 2018. This is only a temporary measure while London Bridge remains a work in progress.
 

Ticket acceptance changes from Sunday 3 September

From 3 September, Charing Cross trains that are currently unable to stop at London Bridge during peak times will once again be able to call, following the completion of the upcoming improvement work at London Bridge.
 
Therefore, interim ticket acceptance and automatic refund arrangements for the Tube and buses will be partially withdrawn. Changes vary by train operator. Journeys via the following Tube stations and bus routes will no longer be automatically refunded:

  • Southeastern – Southwark, Waterloo
  • Southern – Charing Cross, Embankment, Southwark, Waterloo; bus route 15
  • South West Trains – London Bridge, Southwark, Waterloo; bus routes 381 and RV1
  • Ticket acceptance for Thameslink customers remains unchanged until January 2018

For more information about changes from September onwards, please visit ThameslinkProgramme.co.uk/changes-london-bridge-station.
 
Thank you for your patience and understanding. For more information about the Thameslink Programme please visit our website.